high performance teams

A high level of commitment implies a high level of performance?

A few weeks ago I was with Manel Peiró PhD, Academic Vice-Dean of ESADE Business School. On his desk was a copy of the new book by Michael Beer, a professor at the Harvard Business School, “High Commitment, High Performance: How to Build a Resilient Organization for Sustained Advantage”. Since his doctoral thesis had discussed …

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The Cooplexity model at Café Rouge

Some months ago I went to the Café Rouge Restaurant in Oxford and we had one of the most interesting service encounters ever. I was having dinner with my wife. This was not the first time we’d visited it and on previous occasions we had tried a very nice wine that was recommended by one …

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Collaboration is not always possible

One of the conclusions that came as a result of the research of the Cooplexity (Zamora Enciso, 2010) model was that the collaboration is not always possible. It depends on the level of maturity that a group has in terms of consciousness of itself. The groups with better results passed through the three levels of …

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