The Café Rouge Oxford A few months ago, the meaning of emotional commitment was clear to me at the Café Rouge restaurant in Oxford where I had one of the most interesting service experiences I have ever had. I was having dinner with my wife. It was not the first time we’d visited it, …
A few weeks ago I was talking about high-performance teams with Manel Peiró PhD, Academic Vice-Dean of ESADE Business School. On his desk was a copy of the new book by Michael Beer, a professor at the Harvard Business School, “High Commitment, High Performance: How to Build a Resilient Organization for Sustained Advantage”. Since his …
High level of commitment does not imply high-performance teams Read More »